This page is part of The Toolbox by Danny Smith.
Although most remote companies avoid email for internal communication, we still need email for external communications. The vast majority of companies use either Google Workspace or Microsoft Office 365 as their main email and office systems.
The Google Workspace Apps
In addition to GMail, Google Workspace comes with five commonly-used applications.
- Google Calendar - We'll cover how to use calendars in detail later in the course.
- Google Sheets - Similar to Microsoft Excel, if your company uses this you should always use this in preference to a local copy of excel. It allows multiple people to collaborate on the same document at once, which is invaluable in a remote environment.
- Google Docs - Similar to Word. As above, you should use this in preference to local Word documents.
- Google Slides - Similar to PowerPoint.
- Google Drive - Similar to Dropbox, this allows people to share and sync files and is tightly integrated with the rest of google workspace.
If you're not familiar with Google Workspace, Google have some excellent tutorials below. Focus on GMail, Google Calendar and Google Docs.
Setting up your Google Account
It's worth spending some time configuring your google account properly. Here’s a quick checklist…
Checklist - Configuring your Google AccountTips for working with Google Docs
How to create and store documents
- If you have a company google account, always create new docs/slides/sheets with it, rather than your personal google account. (Note: For this course, you'll be using your personal accounts)
- By default, always create docs within a shared folder in the company Google Drive, rather than your own personal space. This sets default sharing and editing permissions so that anyone in the company can see and edit the document without having to ask you specifically.
- Name your documents so they can be found. Think about yourself searching for a document your team member mentioned 6 months ago; you would not want them to have named it Discussion. Instead, name in a descriptive way. For example: Migrating all task management from Trello to Notion Q2 2020.
Using Google docs for collaboration
Google documents are great for real-time and asynchronous collaboration, but can often get unwieldy and notifications can sometimes be awkward.
- Use comments to give feedback and small suggestions.
- Use comments to highlight when and where you want input on longer discussions.
- To make sure your collaborators see and respond to your comments, use
@NAME
to tag them (triggering an email notification) and/or message them on Slack. - Resolve comments when the issue/feedback is resolved. Comments can always be found by pressing
CMD + Shift + Option + A
.